Appropriate Dispute Resolution (ADR)
I'm helping my agency use mediation or facilitation to resolve a conflict (or manage a controversial issue)
Workplace Disputes in State Agencies
Mediation in Contested Cases
Public Policy Controversies (e.g., siting a controversial facility; using an advisory group to help draft a controversial rule; etc.)
-
It's a good idea to conduct an assessment to see if a collaborative approach might be useful in a particular situation :
-
-
Complex public disputes use guidelines to describe how the process will work these can be as simple as a couple pages of ground rules or can be very detailed, for example: